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Privacy Policy

 
 

Welcome to the Signature Flight Support web site (the “Site”) offered to you by BBA Aviation plc, its subsidiaries and/or affiliates. We are committed to maintaining the privacy and security of your information as you visit the Site. This Privacy Policy defines our commitment to protect the information we collect, use, or disclose. Please read this Privacy Policy in its entirety before using the Site. We may change this Privacy Policy from time to time without notice. We encourage you to read this Privacy Policy each time you visit the Site. By using the Site, you agree to the terms of the Privacy Policy in effect at that time.

Information Collection and Use
We collect demographic and profile data information at our Site and we use this data in two main ways. First, we analyze visitor information in aggregate - that is, we collect information about thousands of site visits and analyze it as a whole. This kind of study involves looking for trends among many visitors to our site, rather than analyzing information about any individual visitor. Examples include researching which parts of the site are accessed most frequently or determining which products are most attractive to our users. Second, we may use information you provide to help us customize our communications with you and improve our service to you.

You may voluntarily submit information by filling out one or more forms for information regarding our products and services, or by submitting personal information as a job seeker. These online forms often request your contact information such as: company name, contact name, department, physical address, phone and fax numbers, e-mail address, products interests and additional comments. You may also voluntarily subscribe to our customer service to receive updated information and newsletters regarding our latest products and services via e-mail. Except for the personally identifiable information you voluntarily produce as described above, we do not actively collect your personal information without your consent.

The personally identifiable information we collect as described above may be provided to customer service representatives so that we may better serve you and fulfill your requests. While this personally identifiable information may be accessible by our webmaster or hosting service provider for use related to the Site, we will not sell, rent, or otherwise disclose your personally identifiable information to third parties. We may, however, under certain circumstances permitted or required by law, collect, use, and/or disclose personal information pursuant to procedures that do not require notice to you.

Third Party Internet Sites
Third party Internet sites available through advertising and other links on our site have separate privacy and data collection practices. We have no responsibility or liability for these third party policies or actions. Please refer to the privacy statement of any applicable third party site when providing personally identifiable information.

The Security of Your Information
We work diligently to protect the security of your personal information, including credit card information, during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Your data is kept in a highly secure environment protected from access by unauthorized parties. It is important for you to protect against unauthorized access to your password and to your customer profile by ensuring that you logoff when you have finished visiting our site.

We take all commercially reasonable steps including unique User IDs and passwords to prevent data theft; however, we cannot guarantee that any electronic commerce is totally secure.

We require our employees, agents, and others who may have access to or acquire personal information from us, including those engaged in support services, to adopt and comply with the principles and objectives of this Privacy Policy. We also align our Human Resource processes, policies, practices and guidelines (for information that is collected or used relating to former, current, or prospective employees) to comply with this Privacy Policy.

Cookies
Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you visit our site. We may use cookies to improve your experience, for instance, by allowing you to login without typing the registered e-mail address or registration number and password. We also use them to deliver information and fresh content specific to your interests. Cookies are widely used on most major sites.

We may use third party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or Web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

IP Address
Like most Internet sites, we use your IP address to help diagnose problems with our server, and to administer our site. Your IP address is also used to gather broad demographic information.

Children
Protecting the privacy of the young is especially important to us. For that reason, we never collect or maintain information at our site from those we actually know are under 13, and no part of our site is intended for use by those under 13. If you become aware that any such information has been provided by a child under 13, please e-mail us at info@bbaaviation.com.

Updates to our Information Practices
From time to time, we make changes to our information practices or alter the functionality of our Site. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on our privacy practices.

Abuse of Terms of Service
We may provide your personal information to the police or other investigating agencies to assist them in the investigation of any suspected violations of law. We also reserve the right to share your name and contact information with our attorneys in the event of serious violations of conduct.