As President and Chief Operating Officer for Signature’s global operations, Sastre is responsible for the daily operations of Signature’s worldwide network of fixed base operations (FBOs) and maintenance centers. She is based in Orlando.
Sastre joins Signature from the non-profit organization Take Stock in Children where she served as President and CEO. Prior to leading the non-profit, Sastre served with Royal Caribbean Cruises LTD where she held the positions of Vice President, International, Latin America, Caribbean and Asia and Vice President of Operations during her eight year tenure. Her roles included strategic growth across emerging markets as well as managing all aspects of operations and the guest experience onboard Royal Caribbean’s fleet of vessels.
Previously, Sastre served as Vice President of Worldwide Customer Satisfaction for United Airlines where she led the newly created customer satisfaction division that was charged with refining the customer service experience. Her responsibilities during her tenure at United Airlines also included strategy development, airport operations, international call centers and financial management.