LEADERSHIP

As President and Chief Operating Officer for Signature’s global operations, Sastre is responsible for the daily operations of Signature’s worldwide network of fixed base operations (FBOs) and maintenance centers. She is based in Orlando.

Prior to joining Signature, Sastre served with Royal Caribbean Cruises LTD where she held the positions of Vice President, International, Asia, Latin America & Caribbean, and Vice President of Hotel Operations during her eight year tenure. Her roles included strategic growth across emerging markets as well as managing all aspects of operations, new vessel launches and the guest experience onboard Royal Caribbean’s fleet of 22 vessels and private destinations. Sastre has held several professional affiliations including membership of the Board of Directors for Darden Restaurants, Laidlaw International, and Publix Supermarkets. She currently serves on the board of Guidewell Mutual Holding Corporation, the parent company of Florida Blue, as well as placement on numerous non-profit boards.

Previously, Sastre held roles as Vice President of Worldwide Customer Satisfaction for United Airlines, leading a newly created customer satisfaction division responsible for an integrated, industry-first travel experience for passengers from booking to landing, and as Vice President of Latin America, Caribbean and Miami, where she oversaw the successful launch of operations into new markets, including strategy development, airport operations, interactional call centers, marketing, sales, planning and financial performance. Preceding her time at United Airlines, she held various executive and leadership roles at Continental Airlines and Eastern Airlines.

Sastre formerly fulfilled the role of President & CEO of Take Stock in Children, a non-profit organization aiding at risk youth with mentoring and college access. Her education includes an Associate’s Degree in Accounting from Miami Dade College, as well as a Bachelor’s Degree in Finance and a Master’s Degree in Business Administration, both from the New York Institute of Technology.

Evie began her career in the private and corporate aviation sector in an operations/customer service role at the London Gatwick Airport FBO. Over the following eight years, she progressed through the organization to become FBO Manager and in 2000 completed a management buyout of the company. In the autumn of 2008, she sold the business to Signature and assumed the role of General Manager.

During the next six years, she was promoted to Special Projects Manager, Area Director, Business Development Director for EMEA, Director of Operations EMEA and also took on responsibility for portions of Aircraft Service International Group (ASIG) locations, formerly part of BBA Aviation, in the UK. She started her current role of Managing Director for Signature EMEA in 2016.

As Chief Human Resources Officer, Alden provides strategic human resources leadership to Signature Flight Support. She oversees talent management, human capital initiatives, and operational management of Signature’s human resources organization. Prior to joining Signature, Alden served as Vice President Human Resources for Harcourt Education Group and Director of Human Resources for Brunswick Corporation’s Marine Manufacturing Division, Boston Whaler, Inc.

Alden holds a Master’s of Science in Industrial and Organizational Psychology from the University of Central Florida. She is accredited with the Global Professional in Human Resources (GPHR), Senior Professional in Human Resources (SPHR), and SHRM (SCP) Certifications. She has served on the Board of Directors for the Employers Association Forum and is currently on the advisory board for Human Resources People and Strategy (HRPS).

Ben is currently the Chief Financial Officer for Signature Flight Support. Prior to his current role, he was the CFO for the BBA Aviation Flight Support division. Previously he was the Chief Financial Officer for ASIG and prior to joining ASIG he held the several roles inside Signature including, Vice President of Strategy and Development and Vice President of Operations Planning.

Before joining Signature, he held several key accounting and finance roles, including Vice President of Finance, at Flight Options, LLC, a leading fractional jet provider based in Cleveland, Ohio. Ben has been involved in aviation for the past 10 years.

Ben received his Bachelor of Science in Business Administration as well as his Master in Business Administration from John Carroll University.

As Senior Vice President Sales and Marketing, Heck is responsible for sales and marketing activities for Signature's global network of over 200 locations. Heck joined Signature Flight Support in 1995, and has held numerous management positions within the Signature network.

In 2006, he was promoted to Regional Vice President Midwest where under his leadership, Signature St. Paul (STP) and Signature Minneapolis (MSP) along with a number of staff members, were consistently ranked at the top by both the Aviation International News and Professional Pilot magazine FBO polls. Heck is based in Minneapolis, MN.

Larry is the Senior Vice President Operations for Signature Flight Support. Larry joined Signature in 1998 as the General Manager of the Bradley Int'l Airport FBO facility, and later progressing through the positions of Area General Manager and Regional Vice President, before most recently performing the role of Vice President of Operations Planning.

Prior to his tenure at Signature, Larry served as a General Manager at an independent FBO as well as a Turbine Aircraft Service Manager at Priester Aviation.

He holds a Bachelor of Science in Aeronautical Science from Embry-Riddle Aeronautical University, and holds an FAA commercial pilot license with instrument and flight instructor certifications.

John serves Signature Flight Support in the capacity of Senior Vice President Revenue Management. He has an extensive background in pricing strategies and enterprise information systems, previously holding positions with TW Express and US Airways in which he adopted and applied advanced analytics and data management. Later, John held revenue management positions at Alamo Rent a Car, Priceline.com, Expedia, and Hotwire.

Most recently, John served as Vice President Pricing for the Hertz Corporation, supporting the integration and buildup of revenue management programs after the acquisition of Dollar Rent a Car and Thrifty Car Rental by Hertz.

John holds a Bachelor of Science in Business Administration from the University of Vermont.

Shawn is the Senior Vice President Strategy and Business Development, facilitating key cross-business initiatives with Signature and related BBA Aviation companies, as well as driving strategic opportunities including joint ventures, alliances, and new market initiatives. Shawn's previous roles include 11 years of military service in the United States Navy as a Naval Aviator and Tactics Instructor Pilot in the F/A-18 Hornet and Super Hornet.

In his last appointment, Shawn held the position of Associate Partner with McKinsey & Co., where he consulted for the aviation and hospitality sectors.

Shawn holds a Master of Public Administration (MPA) in International Global Affairs from Harvard University's Kennedy School of Government, a Master of Business Administration (MBA) in Strategy from Northwestern University's Kellogg School of Management, and a Bachelor of Science (BS) in Civil Engineering from the United States Military Academy at West Point.

Jim has 31 years of financial and operations experience in the aviation industry, starting with Piedmont Airlines. During his tenure at the company, he has held various roles from flying aircraft to overseeing a Fixed Base Operation (FBO) network, Maintenance Repair and Overhaul (MRO) repair stations, and Aircraft Management & Charter operations. Jim is a graduate of Virginia Tech with a major in Management Science. He is an ATP pilot and has over 5,000 hours of flight time.

In his role at Signature as Senior Vice President, Airport Relations, Jim is responsible for Signature’s relationships with the airports it serves in North America and establishing new opportunities for both the airport and the airport’s community. He has participated in many successful airport FBO acquisitions and Request for Proposal responses.