Signature Flight Support, a BBA Aviation company, announced the launch of Signature Loyalty™ today at the 2015 NBAA Schedulers and Dispatchers conference in San Jose, CA. Signature Loyalty combines Signature TailWins® and Signature Status® in a single, convenient, online customer experience that offers real-time rewards.
The most significant Signature Loyalty enhancement is the new Signature TailWins rewards program where points earned for purchases of fuel and services are immediately redeemable for gift cards from dozens of top retailers as well as a virtual Visa card. Once a customer redeems their points, they receive an email with the virtual gift card’s details which can be used immediately. In the coming weeks, a reloadable Signature Loyalty MasterCard will also be available.
Signature Loyalty is accessible on any device, anytime, anywhere offering a single sign-on feature and a social media login via Facebook or Twitter. Customers can update their profiles and have complete visibility of both their Signature TailWins and Signature Status memberships including statements and real-time transactions.
Current members only need to reset their password and their membership profile and points balances are automatically transferred into the new program. New members can enroll in the program at loyalty.signatureflight.com and immediately begin to earn and redeem rewards.
Maria Sastre, President and Chief Operating Officer for Signature Flight Support commented, “For Signature, the customer experience is paramount. We designed and developed Signature Loyalty to be the business and general aviation industry’s leading rewards program providing the only real-time rewards experience. Our customers are rewarded for their loyalty to the Signature network with two leading-edge programs, Signature TailWins and Signature Status. The program is simple, easy to use and offers customers the rewards they are truly looking for.”
Members can increase their points earnings by opting in to special promotions on the Signature Loyalty website. Members who use the Signature Flight Support card powered by US Bank Multiservice earn double points on purchases within the Signature network. Dallas Airmotive (Engine Repair & Overhaul) and Signature TECHNICAir® (MRO), both BBA Aviation companies, also reward customers for eligible purchases with Signature TailWins points. Customers who rent cars from National Car Rental can also earn Signature TailWins points in addition to their Emerald Club rewards.